Helpdesk

For more information about TDL support, visit the Support page.

If you have general questions about the Texas Digital Library, would like to discuss membership, or need to set up an institutional service like Vireo or an Institutional Repository, please use the general contact form.

To check on the status of a previously submitted ticket, go HERE and select “Check your existing requests.”

Use the following form to request technical assistance from the TDL Helpdesk. Please fill out the form completely and click submit. Helpdesk staff will contact you to resolve your issue.

  • Or email us at support@tdl.org.
  • Or call us toll free at 1-855-495-4317.

Helpdesk Form

  • The name of your university or other institution (e.g. Angelo State University).
  • The web address where the problem occurred.
  • :
    The time the problem occurred. Please be as specific as possible.
  • For example: Mac, Windows, Linux