Helpdesk

CLOSUREDue to the high degree of certainty of severe winter weather in and around Austin, TDL will be closed Monday, February 15, 2021 through at least Wednesday, February 17, 2021 at 8 a.m. We will monitor systems and address emergencies in the meantime.

For more information about TDL support, visit the Support page.

If you have general questions about the Texas Digital Library, would like to discuss membership, or need to set up an institutional service like Vireo or an Institutional Repository, please use the general contact form.

To check on the status of a previously submitted ticket, go HERE and select “Check your existing requests.”

Use the following form to request technical assistance from the TDL Helpdesk. Please fill out the form completely and click submit. Helpdesk staff will contact you to resolve your issue.

  • Or email us at support@tdl.org.
  • Or call us toll free at 1-855-495-4317.

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